Social media is changing again.
Social media is changing again… And I actually think some of the changes are good news for small businesses.
We’ve spent years being told to post constantly, jump on trends, create more Reels and make everything look perfect, all while trying to keep up with whatever the algorithm wants that week.
Heading into September, I think we can simplify things.
Good content is still good content, and more than ever, people want to see the real business behind the account.
Less polished, more real
I love good branding (obviously), but there’s a difference between having a strong brand and making every single post look like an advertisement.
Some of the best-performing content can also be some of the easiest to create. It might be a photo from your day, a quick video of what you're working on, a recently finished project, a before and after, or simply showing the people behind the business.
You don't need to turn every idea into an elaborate Reel or perfectly designed graphic. Sometimes you just need to show people what you actually do and give them a reason to follow along.
Share what you know
One thing I would be focusing on this September is creating more useful content. Think about the knowledge you already have within your business and the questions your customers are regularly asking you.
For my own business, that could be something like 5 photos every small business should have in their content library. A florist might share how to make flowers last longer, a builder might explain what customers should organise before asking for a quote, while a horse trainer could take followers through what actually happens during a morning at the stables.
It doesn't have to be groundbreaking information. What seems obvious to you after years of working in your industry might be genuinely useful to someone who doesn't have that experience.
Show the people behind the business
I know being in front of the camera isn't everyone's favourite thing, and you certainly don't need to start dancing in front of your phone or talking to camera every day.
There are plenty of simple ways to put more of yourself into your content. Introduce yourself again, share a photo from behind the scenes, talk through a project you've been working on, answer a question through Stories or film yourself actually doing the work.
People like knowing who they're buying from or working with. The more familiar someone becomes with you and your business, the more likely they are to remember you when they eventually need what you offer.
Stop posting just to fill the calendar
I'd rather see a business share three genuinely good posts in a week than seven posts created because someone decided they have to post every day.
Before you publish something, think about whether you'd actually stop to look at it yourself. Does it tell me something interesting? Does it show me something I haven't seen before? Does it teach me something, make me curious or help me understand your business?
You don't need to fill every gap in your content calendar. Put that energy into creating something worth stopping for instead.
Don't let AI take over your personality
AI can be incredibly useful for businesses, particularly when it comes to brainstorming ideas, planning content, organising your thoughts or finding different ways to use something you've already created.
The problem comes when you remove yourself completely from the process.
When businesses are using the same tools to create the same captions, graphics and content ideas, everything starts to feel very similar. Your own experience, opinions, photos, stories and personality are the things AI can't replicate.
Use AI to make creating content easier, but then put yourself back into it.
So, what should you post this September?
Don't overcomplicate it. Show people what you're working on, share some of the knowledge you've built through running your business, answer the questions your customers are asking and let people see a little more of what happens behind the scenes.
Mix that with your projects, results, customer stories and the occasional reminder of what you actually sell.
Social media doesn't need to become another full-time job within your business. You don't need to chase every trend or completely change your strategy every time the algorithm does something new.
You just need to keep giving the right people a reason to follow, remember and eventually choose your business.